Thank you for your purchase! All Evolved Novelties, Zero Tolerance, Playboy Pleasure, Gender X and SELOPA products include a limited 5-year warranty against material and mechanical defects. These include a failure of the product to turn on or off and/or to cycle through all speeds/functions, the product only partially functioning, displaying significant weakness or lack/loss of power, or having a tear, breakage or separation in its material. If there is a problem other than one of these, please contact us to discuss further.
Upon submission, you'll receive a confirmation email with next steps. We'll replace your product with an identical or similar item based on availability.
Customers are responsible for return shipping costs. Products may be returned without packaging to reduce shipping expenses.
International Customers: Outside US/Mexico/Canada must provide return shipping. Australia/New Zealand customers should complete this form and contact us directly.
Please upload a photo of your product using the field below to complete your claim.