Thank you for your Evolved Novelties purchase! All our products includes a limited five year warranty from date of purchase against any mechanical or material defects.
You do not need to pre-register your toy for a warranty.
To request a replacement of your defected item, please follow these instructions.
- Clean, pack, and ship your item , along with a copy of the following warranty pdf document with the information on it completed. Returns under warranty can be mailed to ATTN: Warranty 20525 Nordhoff St. Suite #4 Chatsworth, CA 91311.
- Your product will be replaced with the same toy or a similar item. There will be no monetary compensation or reimbursement for defective items or shipping & handling expenses incurred while processing this warranty.
- If upon examination of your returned toy we find that it is in proper working order, we will return the original toy to you with further instructions on how to use it to your full satisfaction.
Please click on the download button below to access the warranty form. And thank you for choosing Evolved!
If you have any further questions, please contact us using the following form: